RAFA SANTOS IS UX/UI DESIGNER BASED IN SYDNEY AUSTRALIA

I started as a junior video editor and quickly transitioned to the wedding industry, balancing weekdays as a video editor and weekends as an assistant light operator. Expanded skills in camera operation, completed a photography course and gained expertise in not only techniques in art but also in customer service, pre-wedding, and post-production.

As the business rapidly expanded, I shouldered additional responsibilities, overseeing 12 interns where I not only taught but also meticulously reviewed all editing tasks under my purview.

Offered a job at a prestigious photography studio catering to exclusive clients, I assumed the role of lead photographer with responsibilities focused on understanding and fulfilling customer expectations.

My passion for problem-solving led me to embark on a transformative journey as a new designer with UX Academy’s course. This decision solidified my knowledge, blending human-centred understanding with a creative photographer background. Drawing from customer service experience, I now advocate for people, solving their problems and improving lives through design, and I am grateful to have started this journey.